Albert
Obaja Gultom
20113582
4KB07
1. What are the
definitions of business letter? Explain more than one definition!
- A business letter is
a letter written in formal language, usually used when writing from
one business organization to another, or for correspondence between such
organizations and their customers, clients and other external parties. The
overall style of letter will depend on the relationship between the parties
concerned. There are many reasons to write a business letter. It could be to request
direct information or action from another party, to order supplies from a
supplier, to identify a mistake that was committed, to reply directly to a
request, to apologize for a wrong or simply to convey goodwill. Even today, the
business letter is still very useful because it produces a permanent record, is
confidential, formal and delivers persuasive, well-considered messages.
- Business letter is a formal communication between the paper, or
business and are usually sent through the Post Office or sometimes by courier.
Business letter is sometimes called "mail" (as opposed to emails
faster)
- The definition and understanding of business letter is a letter
that is used by a person, institution organizations or institutions that
deliver business messages in writing to the other party using certain media
whether it be sending a letter via postal mail, faksmilie, telephone or via the
internet.
2. Mention the type of business letter ?
1. Letter of Complaint
A letter of complaint will almost certainly
result in an official response if you approach it from a businesslike
perspective. Make the complaint brief, to the point and polite. Politeness pays
off regardless of the extent of anger you are actually feeling while composing
this type of business letter.
2. Resume Cover Letter
A cover letter that accompanies a resume should
revel in its brevity. You should take as little time and as few words as
possible to accomplish one task: persuading the reader to anticipate reading
your resume. Mention the title of the job for which you are applying, as well
or one or two of your strongest selling points.
3. Letter of Recommendation
A recommendation letter allows you to use a few
well-chosen words to the effect of letting someone else know how highly you
value a third party. Resist the temptation to go overboard; approach your
recommendation in a straightforward manner that still allows you to get the
point across.
4. Letter of Resignation
An official letter of resignation is a business
letter that should be fair and tactful. Be wary of burning any bridges that you
may need to cross again in the future. Offer a valid reason for your
resignation and avoid self-praise.
5. Job Applicant Not Hired
In some cases you may be required to write a
business letter that informs a job applicant that he was not chosen for an open
position. Offer an opening note of thanks for his time, compliment him on his
experience or education and explain that he was just not what the company is
looking for at the present time.
6. Declining Dinner Invitation
Declining a dinner invitation is a topic for a
business letter that, if not done tactfully, may result in a social
disadvantage. Extend your appreciation for the invitation and mention that you
already have an engagement for that date. Do not go into detail about what the
engagement is.
7. Reception of Gift
It is very polite to return a formal business
response letting someone know that you have received her gift. Extend a
personalized thanks to let her know that you are exactly aware of the contents
of the gift. If possible, it is a good idea to include a sentiment suggesting
that you have put the gift to use.
8. Notification of Error
When sending a business letter that lets the
receiving party know that an error has been corrected, it is good business sense
to include a copy of the error in question if there is paperwork evidence of
it. Make the offer of additional copies of material involved in the error if
necessary.
9. Thanks for Job Recommendation
A letter of thanks for a party that helped you
get a job should be professional and courteous. Above all else, avoid the
temptation to go overboard in offering your thanks. Be aware that your skills
also helped you land the job and it was likely not handed to you as a result of
the third party.
10. Information Request
A business letter that requests information
should make the request specific and perfectly understandable. It is also a
good idea to state the reason for the information request. Extend advance
appreciation for the expected cooperation of the recipient.
3. How many styles are
there in business letter? Explain them!
- - Modified Block Style: With this
business letter format, the body of the letter is left justified and
single-spaced. The date and closing, however, are in alignment in the center of
the page.
- - Block Style: when using this
business letter format, the entire letter is left justified and
single-spaced except for a double space between paragraphs.
- - Semiblock Style: similar to the
modified block business letter style except that each paragraph is indented
instead of left justified.